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    Lessons from Lockdown
    Paul Laville
    • Apr 8, 2021
    • 4 min

    Lessons from Lockdown

    To say the last 12 months have been disruptive is an understatement. Everything has changed: More people are working from home and, since bu
    27 views0 comments
    How to Increase Value & Profitability by Up-Selling
    Paul Laville
    • Mar 16, 2020
    • 7 min

    How to Increase Value & Profitability by Up-Selling

    I’m often told that up-selling to higher-spec more expensive models and brands is almost impossible...
    38 views0 comments
    Accentuate the Positive when Selling New Technology
    Paul Laville
    • Oct 10, 2019
    • 4 min

    Accentuate the Positive when Selling New Technology

    Don’t lead your demos or conversations with what the TV can't do if you want to convince your customer to make that investment in new tech.
    7 views0 comments
    Pushing the Broom - Tips on Selling Male Grooming Products in Electrical Retail
    T21 Training
    • Oct 4, 2019
    • 3 min

    Pushing the Broom - Tips on Selling Male Grooming Products in Electrical Retail

    Male grooming is booming and it’s good news not only for those looking to achieve some kind of balance in the bathroom, but also for bricks-
    21 views1 comment
    T21 Training Survey!
    T21 Training
    • Sep 11, 2019
    • 1 min

    T21 Training Survey!

    In association with ERT Magazine, we've launched the year's biggest survey to find out what retailers in the UK's electrical retail industry
    26 views0 comments
    5 Top Tips for Selling Refrigeration Products in Your Store
    T21 Training
    • Jul 11, 2019
    • 3 min

    5 Top Tips for Selling Refrigeration Products in Your Store

    Fridges and freezers are a necessity, aren’t they? So why aren't they easier to sell?
    11 views0 comments
    Do your 'Retail Experiences' result in sales?
    Paul Laville
    • Feb 1, 2019
    • 4 min

    Do your 'Retail Experiences' result in sales?

    Retail Experiences do matter, but these must translate into sales
    2 views0 comments
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